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Submitting Feedback and Ideas - Changes Coming

Contributing to Total Synergy with your ideas.

Edition: All

User-level: All


We're moving our product feedback portal (Feedback Forum) from UserVoice to a new tool called Pendo Listen. UserVoice is no longer available to customers, and Pendo Listen will be live soon.

Here is what you can expect.

  • All your feedback is coming with us. Every idea, vote and request you have shared in UserVoice is being imported into Pendo Listen, so nothing you have told us will be lost.

  • It will be grouped by theme. We are combining related requests into clear themes, so similar ideas sit together instead of being spread across many separate entries.

  • A new way to submit feedback is coming shortly. Once the new portal is ready you will be able to share ideas, vote and follow progress there. We will let you know as soon as it is live.

Until then, if you have urgent feedback, please send it to our customer success team.

Thank you for helping shape Total Synergy.

If you have any questions about the move, contact customersuccess@totalsynergy.com and we will be happy to help.

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