Edition: Business, Enterprise
User-level: All users
If you have a question or issue related to a custom report, download and share the report with the support team. This can be downloaded and exported as a text file.
The steps below will help you get the Report template for us to assist you further.
How to export a report
Open and Customise the report in question
Triple-click the logo on the Report Page
Click the [Download Layout] button at the bottom of the page
A file text file will download.
How to share the report with the support team
Send the downloaded .txt file to the Support team via our in-app chat for further assistance.