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Email Templates Overview

Email, Templates

Updated this week

Edition: Professional, Business, Enterprise

User-level: System administrator


Use email templates to determine the email subject and sender name when issuing documents and invoices from Synergy.


How to edit email templates?

  1. Organisation menu > Settings > Templates > Email

  2. Edit the From name and Invoice subject

  3. Save in the top right hand corner


Email templates fields

From Name: The display name when sending or sharing invoices. Defaults to the sender's name if left blank.

Invoice Subject: The subject line for sent or shared invoices. Defaults to Invoice #[InvoiceNumber] for [ProjectNumber] - [ProjectName] if left blank.

This applies only when sending from the invoice screen or sharing to the portal.


Email template bookmarks

Bookmarks determine the data pulled through to the subject line when sending documents from synergy.

Available bookmarks: [OrganisationName], [InvoiceNumber], [ProjectNumber], [ProjectName]


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