Skip to main content
All CollectionsUpdates (Updated)Synergy Releases
Invoice Workaround - 18 August 2021
Invoice Workaround - 18 August 2021

Invoice workaround - August release 2021

Updated over a week ago

This article provides workaround steps for the invoicing issue on 18/08/2021.

The below steps are for the following workflows:
โ€‹

  • When you are creating a new invoice (and you want to update the from and to dates)

  • When you are editing an existing draft invoice (and you have previously, or intend to update to from and to dates)

Workaround

  • Open the draft invoice (or create a new invoice)

  • Update the from and to dates highlighted below:

  • Untick the boxes to the left of each stage you're invoicing:

  • Re-tick the boxes to the left of each stage you're invoicing:

Once the stages are ticked again, the invoice amounts against each stage will update to reflect transactions between the From and To dates you've defined. You can then save the draft or finalize the invoice as normal, and the correct invoice amount (and transaction amounts) will be retained:

Did this answer your question?