Edition: Professional, Business, Enterprise
User-level: Assistant Project Manager, Project Manager, Director, Assistant Administrator, System Administrator
Changing the likelihood of an opportunity in the Synergy CRM is done most easily from the Kanban view.
To do this, select Synergy CRM from the organisation dropdown menu, then select Kanban view. Once in the Kanban view, drag and drop the opportunity from one likelihood group to another, as shown below:
