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System Administrator Guide

How to use Synergy

Edition: Business, Enterprise

User-level: System Administrator


Learn the basics of Synergy’s cloud solution and how to setup your organisation as a System Administrator.


‘Using Synergy’ Introduction Video

After setting up your Synergy organisation or System Administrator staff member, go to Organisation drop down > Settings > Organisation > Getting Started to view the below video and more:

Organisation and Profile

  • Update the organisation details like the address and phone numbers

  • Upload the organisation logo

  • Update your user profile details like adding a social login and a profile picture

Contacts

  • Create contacts - for all clients, suppliers, and external project contacts

  • Import contacts using MS Excel

  • Import contacts using Connect - import using Xero, or MYOB, or QBO.

  • (Optional) Edit contact list drop-downs details

Rates and Financials

Staff

Projects

Timesheets

Templates

  • Edit the default folder structures for; Projects, Contacts, Staff

  • View and update the sample Word document templates

  • Add work breakdown templates

Invoices and Bills

Documents

Portals

  • Enable portal access for project contacts

  • Share documents and images to the portal

  • View whats happening in the project using the project portal feed

  • Chat with the project team

Reports

  • Using Synergy standard reports

  • Add report filters, sorting, or grouping

  • Export the results to a PDF or Excel file

  • Creating custom report layouts

  • Share custom report layouts with your team

Accounting Add-ons


You are able to set up your Synergy organisation as the System Administrator to ensure you and the team can use Synergy to its full for your organisation.


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