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Project Audit Overview

How to Access and Review Project Audit Information

Updated over a week ago

Edition: Professional, Business, Enterprise

User-level: Project Manager, Director, Assistant Administrator and System Administrator


Use Synergy's project auditing function to identify key project information changes/updates relating to project details, stages, contacts etc.


Getting to the project audit page

  1. Open a project from the 'Projects' page

  2. Project Menu > Details > Audit


Viewing the project audit page

View and read the following project information:

Project changes

  • Documents

    • Add new documents to the project

    • Check-out a file for edit

    • Check-in of a new file version

  • Contacts

    • Add new contact

    • Primary contact

    • Invoice contact(s)

    • C / O invoice contact(s)

    • Portal access granted contacts

    • Edit of a project contact

    • Delete of a project contact

Transaction changes

  • Written-off

    • Transaction automatic write-off from the stage fee type.

    • Transaction manual write-off.

  • Queried

    When the transaction was queried by the project manager and sent back to the staff member for review. The details of the queried transaction(s) are also shown.

  • Delete

    When the transaction was deleted by a project manager, and what the details of the deleted transaction were.

  • Locked

    When the transaction was locked to stop any future edits of the item as it will be included on a invoice. The details of the locked transaction are shown.

  • Approved

    Transactions can be approved when they are 'unlocked' or resubmitted after a transaction query. The details of the approved transaction are shown.

Document changes

  • New

    • New file or document is uploaded.

    • Document is created from a Synergy document template.

    • Tracks uploads for the projects, contacts and staff documents.

    • Tracks uploads in the project image gallery.

  • Versions

    • New file versions uploaded for each document or image.

    • Document templates created or re-built are tracked as new versions.

  • Delete

    • Any documents or images deleted.

    • Tracks deletes from the project, contact, and staff document libraries.

  • Draft invoices

    Each new invoice created has a word document created automatically. This is tracked in the audit automatically with the file name 'draft.docx' shown until the invoice is finalized.

  • Finalised invoices

    • The date and time that the invoice or credit note is finalized is tracked.

    • The document created as the invoice was finalized is tracked as a new file version, which displays the finalized invoice number instead of the 'draft' invoice label.


The project audit shows who made the change, when the change was made, and where possible what the details where before the change was made.


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