Edition: Professional, Business, Enterprise
User-level: System Administrator
Previous steps: Subscription Management
Synergy Analytics Plus is a paid add-on to your Synergy subscription.
To unsubscribe from your Synergy Analytics Plus subscription, follow the instructions below.
Log into Synergy
Visit the subscription page, available under the organisation menu, at Settings>Organisation>Subscription.
Click the ‘Edit’ button and choose ‘Change product, users or storage’.
Under Add-ons deselect the tick box for Analytics Plus, and then click the ‘Calculate’ button.
Click the ‘Next’ button at the top of the screen.
You will now no longer have access to the Synergy Analytics Plus interactive dashboards and will no longer be billed. You may still be billed for the remainder of your current month’s subscription.
Where to next?
What other features does this relate to?