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Synergy Addons (Updated)
Synergy Analytics Plus
How to unsubscribe from Synergy Analytics Plus
How to unsubscribe from Synergy Analytics Plus

Instructions on how to opt out of your subscription to Synergy Analytics Plus

Updated over a week ago

Edition: Professional, Business, Enterprise

User-level: System Administrator

Previous steps: Subscription Management

Synergy Analytics Plus is a paid add-on to your Synergy subscription.

To unsubscribe from your Synergy Analytics Plus subscription, follow the instructions below.

  1. Log into Synergy

  2. Visit the subscription page, available under the organisation menu, at Settings>Organisation>Subscription.

  3. Click the ‘Edit’ button and choose ‘Change product, users or storage’.

  4. Under Add-ons deselect the tick box for Analytics Plus, and then click the ‘Calculate’ button.

  5. Click the ‘Next’ button at the top of the screen.

You will now no longer have access to the Synergy Analytics Plus interactive dashboards and will no longer be billed. You may still be billed for the remainder of your current month’s subscription.

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N/A

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