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Enabling Add-ons

This article will explain in steps how to enable addons in your Synergy account

Updated over a month ago

Edition: Professional, Business, Enterprise

User-level: System Administrator

Previous steps: Account Owner


Synergy allows you view the different Add-ons enabled for your Organisation. Any product edition (Professional, Business or Enterprise) can purchase any of the Synergy Add-ons.

These can only be added to your Synergy subscription by the Customer Success Team

Add-ons available in Synergy:

  • Sharepoint Document Control *

  • Premium API *

  • Wiise *

  • Sage *

  • Synergy HR *

  • Synergy CRM *

  • Analytics Plus *

*When you purchase an Add-on, it is purchased for all users.

How to purchase/enable/disable an Add-on

Please reach out to our Customer Success Team at subscriptions@totalsynergy.com for any modifications to Add-ons in Synergy including purchasing and enabling new Add-ons, or disabling existing Add-ons.
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How to view Add-ons in your subscription

  1. Click on the Organisation drop down > Subscription
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  2. Click "Change users or storage"

  3. A tick will be displayed in the checkbox to the left of each Add-on that has been enabled for your Synergy Organisation.

  4. Click Cancel at the top right to exit the subscription page.


Notes!

  • You will be charged a pro-rata amount for any add-on that has been enabled for the amount of time it has been enabled

  • If you'd like to discuss or demo any of our add-ons, please reach out and this can be organised for you!


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