Edition: Professional, Business, Enterprise
User-level: System Administrator
Previous steps: Account Owner
Synergy allows you view the different Add-ons enabled for your Organisation. Any product edition (Professional, Business or Enterprise) can purchase any of the Synergy Add-ons.
These can only be added to your Synergy subscription by the Customer Success Team - email at subscriptions@totalsynergy.com
Add-ons available in Synergy:
PIM Bundle *
Unified Workspace
Document Control
Email Management
Premium API *
Wiise *
Sage *
Synergy HR *
Synergy CRM *
Analytics Plus *
*When you purchase an Add-on, it is purchased for all users.
How to purchase/enable/disable an Add-on
Please reach out to our Customer Success Team at subscriptions@totalsynergy.com for any modifications to Add-ons in Synergy including purchasing and enabling new Add-ons, or disabling existing Add-ons.
How to view Add-ons in your subscription
Click on the Organisation drop down > Subscription
Click "Manage Subscription"
A tick will be displayed in the checkbox to the left of each Add-on that has been enabled for your Synergy Organisation.
Click Cancel at the top right to exit the subscription page.
Storage in Synergy
As of 20 July, 2025 - storage in Synergy will be available to you free of charge, with an increased limit of 200GB per user on your subscription.
For example: if you have 10 users on your subscription, you will receive 2TB of storage to use within your Organisation.
If you happen to go over this limit, you will be unable to generate Synergy documents (invoices, proposal, etc), upload, or copy files in Synergy without deleting files. If you do require additional storage allowance, please contact your CSM or email subscriptions@totalsynergy.com to discuss your options.
Notes!
You will be charged a pro-rata amount for any add-on that has been enabled for the amount of time it has been enabled
If you'd like to discuss or demo any of our add-ons, please reach out and this can be organised for you!