All Collections
Getting Started (Updated)
User Profile and Subscription
User Profile and Subscription
18 articles
Product edition featuresAvailable modules by subscription
How do I update my user profile?How to get to your Synergy Profile to update profile image, contact details, and link email address.
Changing product editionsHow to upgrade/downgrade/switch product levels of Synergy
What happens when payment fails?What to do if your payment doesn't go through
Updating credit card detailsHow to change your credit card stored in Synergy
Subscription ManagementHow to manage your subscription, enable add-ons, purchase storage and more!
New Starter's GuideUse this article to learn the basics of Synergy as a new starter in your Organisation.
Account OwnerEverything you need to know about being your Synergy account owner
What is Synergy?An overview of what Synergy is, who it is for, and what it can do for your organisation.
Navigating SynergyA quick guide to help you find your way around Synergy
Email NotificationsHow to manage your notifications in Synergy
Redirection ErrorsHow to resolve redirection errors when attempting to access the Sample Organisation
How do I manage my social logins?How to manage your social logins from your user profile, including adding or removal of additional email addresses.
Global SearchThis article explains the global search function in Synergy
Subscription PaymentsThis article explains how to manage subscription payments
Organisation ListThis article will explain how to view all of your organisations in Synergy.
Enabling Add-onsThis article will explain in steps how to enable addons in your Synergy account
Viewing Subscription InvoiceThis article will explain how to view your subscription invoice.