User Profile and Subscription
19 articles
- Product Edition FeaturesAvailable modules by subscription
- Updating Your User ProfileHow to get to your Synergy Profile to update profile image, contact details, and link email address.
- Changing Product EditionsHow to upgrade/downgrade/switch product levels of Synergy
- What Happens When Payment Fails?What to do if your payment doesn't go through
- Updating Credit Card DetailsHow to change your credit card stored in Synergy
- Subscription ManagementHow to manage your subscription, enable Add-Ons, purchase storage and more!
- Account OwnerEverything you need to know about being your Synergy account owner
- What is Synergy?An Overview of what Synergy is, who it is for, and what it can do for your organisation.
- Redirection ErrorsHow to resolve redirection errors when attempting to access the Sample Organisation
- Managing Your Social LoginsHow to manage your social logins from your user profile, including adding or removal of additional email addresses.
- Subscription PaymentsThis article explains how to manage subscription payments
- Organisation ListThis article will explain how to view all of your organisations in Synergy.
- Enabling Add-OnsThis article will explain in steps how to enable addons in your Synergy account
- Viewing Subscription InvoicesThis article will explain how to view your subscription invoice and how to export payment history.
- Password and Login FAQsReset password, Forgot password, Login
- Changing Your Usernamehow to change my username, can I change my username
- Logging in using Office 365How to log into Synergy if your Organisation uses Active Directory authorisation.
- Simple Billing, Same PriceChanges to billing processes
- Improved Top NavigationDetailed breakdown of the changes made to the Top Navigation in Synergy.