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Subscription Payments

This article explains how to manage subscription payments

Updated yesterday

Edition: Business, Enterprise

User-level: System Administrator

Previous steps: Changing Subscription


In Synergy you can view when your next payment of your Subscription is due.

This can help you manage and forecast costs as a business and is also where you will start a paid Subscription.

*New users* Starting paid subscription

Every account owner in Synergy will be required to add credit card details, whether on a monthly or annual billing cycle. In order to activate Synergy past a trial, you will need to add credit card details - if you are on anything other than monthly, you will not be charged until your account credit has depleted.

  1. Click on the Organisation drop down > Subscription

  2. Click the "Start paid subscription button"

    or Edit > Start paid subscription

  3. Select/confirm the product edition (Business, Enterprise) is correct

  4. Check license count and any add-ons are correct.

  5. Click Calculate.

  6. Click Next/Confirm Amendment

  7. Add your credit card number, expiry and CVC

  8. Click the Pay now button


View subscription payments:

  1. Click on the Organisation drop down > Subscription.

  2. On this page you will see when the next due date is and the amount owing.
    See "under subscription details"


Tips!

The date listed is the day the payment will be automatically drawn from the account linked to Synergy.


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