Edition: Professional, Business, Enterprise
User-level: System Administrator
Previous steps: Changing Subscription
In Synergy you can view when your next payment of your Subscription is due. This can help you manage and forecast costs as a business, as current trial user or a V4 migration user, this is also where you will start a paid Subscription.
*New users* Starting paid subscription
Every account owner in Synergy will be required to add credit card details, whether on a monthly or annual billing cycle. In order to activate Synergy past a trial, you will need to add credit card details - if you are on anything other than monthly, you will not be charged until your account credit has depleted.
Click on the Organisation drop down > Subscription
Click the "Start paid subscription button"
or Edit > Start paid subscription
Select/confirm the product edition (Professional, Business, Enterprise) is correct
Check staff licenses are correct for your organisation
Add any additional storage if desired, and choose or check any add-ons are on or off, depending on whether or not you chose to use them during your trial
Click Calculate
Click Next
This is your chance to check everything is correct such as
License count
Add-ons
Storage
Add your credit card number, expiry and CVC
Click the Pay now button
View subscription payments:
Click on the Organisation drop down > Subscription.
On this page you will see when the next due date is and the amount owing.
See "under subscription details"
Tips!
The date listed is the day it the payment will be automatically drawn from the account linked to Synergy.
Where to next?
Updating credit card details
What other features does this relate to?