Edition: Professional, Business, Enterprise
User-level: All Users
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If you are looking for more control over the types of notifications you receive in Synergy, this article will show you the options.
Types of Notifications
Immediate: You will receive an email as soon as an event occurs
Daily: You will receive an email with a daily summary of the items you have not yet actioned
Viewing your Notifications
At the top right hand corner of the Synergy app, click on the Notifications icon:
This icon will appear in red with the number of notifications that remain unread in Synergy. Once you have clicked on and actioned your notifications, the icon will display as zero.
Managing your Notifications
If you are running a large number of projects, you may receive a large number of email notifications, so the following steps will help you decide how you want to manage these.
Click on the 'Notifications' icon, and then click on the 'Settings' icon in the bottom right hand corner of the notifications box:
You can turn off the daily summary and immediate notification emails by using the toggles in the 'Manage you email frequency' box.
You will also be able to configure these settings directly from the email notifications you receive. We don’t recommend turning off both email types unless you log into Synergy everyday.