Edition: Professional, Business, Enterprise
User-level: All
Notifications keep you informed about important updates in Synergy such as being set as a project manager or assigned to a to-do.
They appear directly in Synergy and are also sent to you by email by default so you never miss key activity related to your work.
You'll also receive notifications such as Posts, News, or Banners from the team at Total Synergy.
Being Notified of New Notifications
You'll be notified of new notifications related to your work in Synergy in the following 2 ways:
Browser Tab:
A red dot is shown on the web browser tab itself.
The red dot is removed once all notifications have been read.
App Toolbar:
A black circle with the number of notifications is shown in the tool bar in Synergy.
View Notifications Only
Click on the Notification Bell to view the notifications panel
Select the 'unread' toggle to view all notifications
Notification Types
Notifications are sent in Synergy when certain actions are performed, or when files or details are shared. By default, you will also receive all emails in Synergy as emails too.
Application notification types are:
New organisation(s) created by you
Added to a project as a project manager
Documents or images shared with you
Someone who reports to you has submitted a timesheet or leave request
You have been assigned to a to-do
Someone replies to a portal chat thread
Notification settings
Edit the frequency you receive email notifications
Click on the notifications bell icon
Select the '...' in the top right > Notification settings
Uncheck the boxes which determine how frequent you receive email notifications
Select update settings.
Mark all notifications as read
Select the notifications bell icon
Select the '...' in the top right hand corner> mark all as read
Notifications from Total Synergy Team:
These notifications are created by the Total Synergy team to send you important updates about the product, news, and events.
News - Available from the Support Widget > News: Details about upcoming events, support hours, and releases; accessible by all users in Synergy.
Banners: Often users to alert relevant users of upcoming releases, or important information.
Posts: New features or release is available.