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Disabling transaction write-off codes
Disabling transaction write-off codes

How to disable transaction write-off codes

Updated over 3 years ago

If you'd like to temporarily disable transaction write off or reason codes, follow the steps below:

  1. Go to Settings > Project lists > Reason Codes

  2. Select all reason codes using the grey checkbox, and then select 'Set as not active'

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Reason codes will now be disabled.

In your reporting, the reason codes or comments will no longer have a value, and you won't be prompted to choose one when writing off transactions.

To re-enable write-off codes, just make any reason code active again.

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