When you open the history tab for Connect the following details are shown on each sync report row:
Who ran the sync - The name entered on the users staff record is shown.
When the sync was run - The date and time that the sync was run by that user.
Processed records - The number of items that successful transferred to Xero. These items can be invoices, credit notes, invoice payments, invoice contacts, inventory items, bills, bill payments, or staff expenses.
Failed records - The number of items that failed to be transferred to Xero. These items can be invoices, credit notes, invoice payments, invoice contacts, inventory items, bills, bill payments, or staff expenses.
Sync duration - This shows how many minutes or seconds that the sync took to run and process all the records. This lets you see the average time each sync takes to run to send your Synergy data to Xero.
Tips:
If a sync run contains failed items the entire row is shown in red.
Click on a row to expand it to see the details of the items that were processed, or failed in that sync run.
The last 10 sync sessions or sync runs are shown in the history tab by default.