MYOB connect history
Updated over a week ago

The Connect history tab keeps track of when each sync to MYOB was run, which user ran the sync, and what information was transferred.

View sync details

When you open the history tab for Connect the following details are shown on each sync report row:

  • Who ran the sync - The name entered on the users staff record is shown.

  • When the sync was run - The date and time that the sync was run by that user.

  • Processed records - The number of items that successful transferred to MYOB. These items can be invoices, credit notes, invoice payments, invoice contacts, jobs, bills, staff expenses, or supplier contacts.

  • Failed records - The number of items that failed to be transferred to MYOB. These items can be invoices, credit notes, invoice payments, invoice contacts, jobs, bills, staff expenses, or supplier contacts.

  • Sync duration - This shows how many minutes or seconds that the sync took to run and process all the records. This lets you see the average time each sync takes to run to send your Synergy data to MYOB.

Tips:

  • If a sync run contains failed items the entire row is shown in red.

  • Click on a row to expand it to see the details of the items that were processed, or failed in that sync run.

  • The last 10 sync sessions or sync runs are shown in the history tab by default.

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