Edition: Professional, Business, Enterprise
User-level: Project Manager, Director, Assistant Administrator, System Administrator
Previous steps: How to create an invoice.
You can use credit return to WIP when you have invoiced the client too much for a stage. Don’t worry though because you will still invoice them for the full amount in a future invoice.
Credit return to WIP checklist.
Check there are no draft return credit to WIP on an invoice. You cannot cancel an invoice or create a credit note while there is a draft credit return to WIP attached to the invoice.
Check what fee type the stage you want to return credit to WIP is, this will determine the method of Credit return to WIP you follow.
Hourly and capped rates
1.From the Invoice screen, click on the ellipsis in the top right-hand corner
2.Click 'Credit or cancel invoice.
3.On the pop out menu, select the 'Credit return to WIP.
4.On the Draft return to WIP page you are unable to add a value in the Credit field on this page. Instead, select the stage that you want to return WIP to credit in.
5. In the pop-out menu, uncheck the boxes next to the transactions you would like to return to WIP.
6. Save and finalize.
Credit return to WIP for Fixed fee and % of contract stages
You will need to have at least one transaction selected in the invoice.
You are not able to return transactions more than the total invoice value.
1.From the Invoice screen, click on the ellipsis in the top right-hand corner
2.Click 'Credit or cancel invoice.
3.On the pop out menu, select the 'Credit return to WIP.
4.From the 'Credit return to WIP' screen, select the blue hyperlinked stage name that you want to return WIP to credit in.
5.Enter the amount in the new invoice value field. This is the new amount you want to assign to this stage.
6.Click Save
7.You will see this amount in the Adjust ex. Tax column of the invoice. The Credit ex tax columns show you the percentage of the full amount credited and the credit amount excluding tax.
Invoices with Pre-billed amounts
You cannot use the Credit return to WIP option on invoices that have pre-billed stages included. You will only be able to return transactions on stages without the pre-billed status even if they have had WIP added through the 'post-billing' function.
The transactions will now be returned to WIP, ready to be invoiced in the future.
Where to next?
What other features does this relate to?