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Team Performance

Learn about the Team Performance Dashboard

Edition: Business + Insights Pro Add-on, Enterprise + Insights Pro Add-on
User-level: Permissions are set at an Organisation level by System Administrators
Who this is for: Studio leads, team managers, directors


Dashboard Explained

Headline KPIs — revenue, recovery, gross profit, profitability, and hourly rate — cut by team rather than office. Team Performance gives studio leads a view of how their team is tracking against the firm's averages and against other teams, without requiring access to individual staff records.

New in Insights Pro: This dashboard did not exist in Analytics Plus.

How to use it

Use Team Performance in team leadership meetings to set context before going into project-level detail. Compare your team's recovery and profitability against the firm average — consistent underperformance relative to peers is a conversation starter for workload allocation. There's no utilisation figure on this page; for that, and for individual staff data, use Staff Performance.

Understanding your data

Key Fields

How it's Calculated

Revenue (Transactions) & Charge Generated by Month

Monthly transaction-based revenue (time only) vs. charge generated (chargeable, time only)

Recovery & Gross Profit by Month

Recovery % and Gross Profit %, trended monthly

Revenue & Charge by Slice

Same revenue/charge measures, broken out by the selected Slice By dimension

Recovery by Slice

Recovery %, broken out by slice

Project Profitability by Slice

Profitability % excluding billable WIP, by slice

Average Hourly Rate by Slice

Blended hourly rate, by slice


Visuals

  • Revenue (Transactions) & Charge Generated by Month (combo chart)

  • Recovery & Gross Profit by Month (line)

  • Revenue & Charge by Slice (bar)

  • Recovery by Slice (bar)

  • Project Profitability by Slice (bar)

  • Average Hourly Rate by Slice (bar)

Filters

  • Office: filter by Project Office

  • Team: filter to a specific team

  • Reports To: filter by the director/lead the team reports to

  • Primary Rate Name: filter by primary rate category

  • Staff Name: filter to a specific staff member

  • Slice By: choose the dimension for the aggregated graph visuals

Toggles

  • Inc No Billing / Exclude: whether No Billing stages are included in the Project Profitability calculation

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