Total Synergy

When setting up Synergy use this feature to import contact records from your accounting system using Accounting add-ons. The import process allows you to import all records to Synergy, or just selected contact items.

Accounting add-ons support the import of contacts from Xero, MYOB AccountRight Live, and QuickBooks Online.

Learn more about using Accounting add-ons to import contacts:

<a href="https://intercom.help/total-synergy/en/articles/4473100-xero-contacts-import" rel="nofollow noopener noreferrer" target="_blank">Xero contacts import</a> 

<a href="https://intercom.help/total-synergy/en/articles/4473050-myob-arl-contacts-import" rel="nofollow noopener noreferrer" target="_blank">MYOB contacts import</a> 

<a href="https://intercom.help/total-synergy/en/articles/4473042-quickbooks-online-contact-import" rel="nofollow noopener noreferrer" target="_blank">QuickBooks Online contacts import</a>

Click the row action button  and select to open the contact record directly to the tab:

Details - a read-only view for the general contact details.

Edit - an updated view for the general contact details.

Personnel - maintain a list of the staff who work at a company contact.

Projects - the projects where this contact is listed on the project contacts tab as part of the team.

Invoices - all invoices where the contact is listed in the address to, c/o, or attention to fields.

Bills - all expenses (bills) where the contact is listed as having provided the goods or services for the expense.

Documents - view any saved emails, documents, images, statements for each contact.

Notes - add notes to track details told to the client during meetings, phone calls, debt collection etc.

Audit - track what changes have been made to a contact record, by who, and when the change was made.

1. Details - a read-only view for the general contact details.
2. Edit - an updated view for the general contact details.
3. Personnel - maintain a list of the staff who work at a company contact.
4. Projects - the projects where this contact is listed on the project contacts tab as part of the team.
5. Invoices - all invoices where the contact is listed in the address to, c/o, or attention to fields.
6. Bills - all expenses (bills) where the contact is listed as having provided the goods or services for the expense.
7. Documents - view any saved emails, documents, images, statements for each contact.
8. Notes - add notes to track details told to the client during meetings, phone calls, debt collection etc.
9. Audit - track what changes have been made to a contact record, by who, and when the change was made.

The same tabs are available in all three contact types - company, individual and personnel.

- The same tabs are available in all three contact types - company, individual and personnel.