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Utilisation Heatmap

Learn about the Utilisation Heatmap Dashboard

Edition: Business + Insights Pro Add-on, Enterprise + Insights Pro Add-on
User-level: Permissions are set at an Organisation level by System Administrators
Who this is for: Resource managers, studio managers, principals


Dashboard Explained

Individual staff utilisation displayed as a colour-coded heatmap across weeks and months. Utilisation Heatmap makes under- and over-utilisation visible at the individual level — it's the fastest way to identify who needs more work, who is overloaded, and whether utilisation problems are isolated or systemic.

How to use it

Use Utilisation Heatmap in weekly resourcing meetings to identify staff who need additional work allocated. Staff showing multiple consecutive under-utilised weeks should have their project allocation reviewed. Staff showing consistent over-utilisation should have their workload reviewed before it becomes a retention risk. The heatmap is most useful when reviewed at the individual level — look for patterns, not single weeks.

Understanding your data

Key Fields

How it's Calculated

Weekly Chargeable Utilisation % (by Staff)

Chargeable hours recorded by each staff member in each week, divided by their available hours for that week. Displayed as a colour intensity — darker means higher utilisation

Available Hours (by Staff)

Each staff member's contracted weekly hours, adjusted for approved leave and public holidays in that week

Under-Utilisation Threshold

The minimum utilisation percentage defined as acceptable. Weeks below this threshold are highlighted as under-utilised

Over-Utilisation Threshold

The maximum utilisation percentage defined as sustainable. Weeks above this threshold are highlighted as over-utilised

Rolling Average Utilisation (by Staff)

Average weekly chargeable utilisation for each staff member over the selected period. Shows whether low or high utilisation is a one-week event or a sustained pattern


Filters

  • Period: Date range (typically 8–13 weeks)

  • Office: Filter to one or more offices

  • Role / Grade: Filter to a specific staff classification

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