Edition: Business + Insights Pro Add-on, Enterprise + Insights Pro Add-on
User-level: Permissions are set at an Organisation level by System Administrators
Who this is for: Resource managers, studio managers, project managers
Dashboard Explained
Staff-level utilisation and hours breakdown: contracted, total, chargeable, non-chargeable, internal, and leave hours, per person. Utilisation Detail is the forensic view — when a summary dashboard raises a question about a specific person's utilisation, this is where the answer is found.
Updated in Insights Pro: This dashboard existed in Analytics Plus as "Hours per Staff Name by Transaction Date"; the Contracted/Chargeable/Non-Chargeable/Internal/Leave column breakdown is new.
How to use it
Use Utilisation Detail when investigating a specific staff member's utilisation pattern flagged in the Heatmap or Trend view. Compare Total Project Hours against Total Hours to see how much of their recorded time was billable-project work at all, then check the Chargeable vs Non-Chargeable split within that. High Internal Hours may indicate a workload or timesheet-discipline issue worth a conversation. This page doesn't break down hours by individual project — for that level of detail, use Timesheet Detail.
Understanding your data
Key Fields | How it's Calculated |
Contracted Hours | From the staff calendar, or Total Hours for casual staff |
Total Hours | Total timesheet hours entered |
Total Project Hours | Timesheet hours on billable projects |
Chargeable | Timesheet hours on billable projects, on billable stages |
Non-Chargeable | Timesheet hours on billable projects, on non-billable stages |
Internal Hours | Timesheet hours on non-billable projects (including internal), excluding leave |
Leave Hours | Timesheet hours on the Leave stage in the Internal project |
Utilisation % | Total Project Hours ÷ Total Hours (including leave) |
Visuals
Staff table: Utilisation %, Contracted Hours, Total Hours, Total Project Hours, Chargeable, Non-Chargeable, Internal Hours, Leave Hours, Team, Office — one row per staff member, with a Total row
Filters
Office: filter by office
Team: filter by team
Reports To: filter by the director/lead staff report to
Primary Rate Name: filter by primary rate category
Staff Name: filter to a specific staff member
Week Start / Week End: narrow the view to a specific week range
Toggles
Active: Yes includes only active staff; No includes only inactive staff
Casual: Yes includes only casual staff; No excludes casual staff, showing permanent staff only. Casual status is derived from the staff member having no staff calendar entries
Chargeable: Yes includes only chargeable staff; No excludes chargeable staff, showing non-chargeable staff only. Chargeable status is derived from the staff member having a utilisation target set