Two types of projects are available in Synergy; billable and non-billable projects.
The main difference between the two types of projects is that billable projects allow invoicing to external contacts to the organization, and non-billable projects do not allow any invoicing to be completed.
Both types of projects include the standard Synergy features including:
Project contacts
Project portal feeds
Transaction reporting
Documents and image gallery
Work breakdown with phases, stages, and tasks
Non-billable projects were added to Synergy to let you track time spent on internal projects or internal tasks, without impacting any of the revenue reporting for the billable projects.
In the project list, you can locate non-billable projects by looking for the row with the blue tower symbol shown like this:
On the project details tab, you can also see the non-billable image in the left panel:
Learn more about non-billable projects.